Starting with the packaging, the product…right through the hardware and directions, this was first class all the way. I chose the swing unfinished, so I got a chance to review every joint and **** hole on the hole swing, while I was finishing it, and it was so well made.
The swing is awesome. Thanks
Great product, delivery confusion, but it could be my misunderstanding. I love my picnic table and benches though. Had dinner with friends for the first time yesterday. They are great!
It only took about three hours to assemble the frame (and the swing, purchased separately) and anchor it to the ground. Looks great!
Got the order in 1 day.
Went together in less than 1 hour.
It was a replacement to a log swing we had for 15+ years.
Exact match to what we had.
Thanks,
Art & Cathy
We ordered two rocking chairs and one cowboy stump for our back porch, an investment north of $2,500.00. The chairs were simply placed in a cardboard box without any protective wrapping. The chair was too tall for the box and we had part of the chair protruding from the box. As you would expect the chair arrived with broken boards. We informed the company of the damage and have yet to have any resolution to the damaged chair. Disappointing customer service given the investment we made in the purchase.
As discussed over the phone, our deepest apologies for the shipping damage. We are waiting on material and our team will ship the replacement parts as soon as possible. Thank you for the opportunity to make it right and for your patience.
The bench was pretty good, it was missing 2 bolts and getting a couple of them in place took some work, but overall I like the bench
The plant holder is substantial. It will hold up well and weather. It’s lovely. And well crafted. It came within the designated timeframe. I’m very happy with my purchase.
You did NOT fulfill my order. You sent me the hanging kit instead of the swing chain and have ignored my website and email requests to correct the error.
We apologize for any inconvenience caused by the error in your order. Your order was lost in the mail and we have sent replacement product. Thank you for bringing this to our attention and for your patience.
The daybed is a solid piece of furniture. I've searched for months and was pleased to find one made in the USA entirely of wood. Definitely recommend buying.
I’m very happy with my Rocker Seat Cushion from The Charming Bench Company. The quality exceeded my expectations—the material feels durable yet comfortable, and the cushioning provides just the right amount of support without being too firm.
It fits my rocker perfectly and has made a noticeable difference in comfort, especially during longer periods of sitting. The craftsmanship and attention to detail really stand out, and it still looks great after daily use.
Overall, a great purchase and I wouldn’t hesitate to order from The Charming Bench Company again. Highly recommend!
See above
This trellis is an artistic piece for your yard or garden as you get to customize the colors of the bottles you put in it. I love it. I wish I could own more and put them up as a panel, but they are grossly overpriced. It is just a trellis with holes for bottles. This is almost $300 and it’s not a thick metal. Similar trellis quality at Lowe’s is about $50 so it’s a huge splurge. A reasonable price would be about $99.
Holly- Thanks for the great review and feedback. We take it to heart and are doing everything we can to make our products affordable while being made in the USA.
Product is as described and works much better than older products; arrived very quickly and the team is always available to resolve any issues. Highly recommend :-)
Exactly what I was looking for! These will be perfect to use for the outdoor seating at my restaurant. Love that they are American made!
Very pleased with this little stand.
Excellent quality color finish with lift carry handles
Exceeded my expectations. Very well made and easy to assemble. We love it!
The wood was of a nice quality. It all arrived safely. The directions, however, are horrible. Vaguely written with tiny thin-lined images that weren't clear at all. But the arbor itself is quite nice, and that's the most important part.
Thank you for the feedback and your positive review of our product! Our team is in the process of improving our instructions and appreciate your patience. So glad that you enjoy the Arbor.
I am thrilled with the addition of a new bunny family to my garden. They look so cute peeking out from my cluster of terracotta pots.





































