I just took delivery of one of these chairs...wanted to see/assemble it before ordering any more. The chair came disassembled (except for the seat) and packed in expandable foam that had been sprayed into the box after the parts were inserted. It does make for a bit of a challenge to unwrap the package, but no damage in shipping is a positive. All parts and chair pieces were well wrapped in plastic. It took me about 2 hours to assemble the chair. I found the instructions and photos to be less than clear, and there was some guesswork involved in the assembly, so this is my only complaint. Fortunately, it all came together well and the result is a beautiful, very well-made chair. I got mine in cedar finish and it is excellent.
Compared to other (from a competitor) cedar chairs that I assembled last summer, this chair is "beefier," with somewhat thicker legs, arms, and slats. All are very well sanded and finished. Very nice beveling on the parts. The supplied wood plugs hide the screw holes and give a nice finished look. The chair is 50% more in price than those I assembled earlier, but given the fit and finish I think it is worth it. A beautiful and very comfortable chair. I will order more.
We are currently working with Tabatha to resolve a quality issue. All four chairs we received had defects. Some had marks like a hole where the drill tip Dented. Some pieces had a deep gouge in the wood. And several pieces were not sanded and had machine marks on them. We are working with an interior designer who suggested we get four Adirondack chairs and have them painted we ordered these T&L unstained chairs as they were not available at our local store. The issue is pending as Tabatha has reached out to the manufacturer I wish I could give them more positive review at this time. Charming Bench personnel are very receptive. I see the comment below about the foam yes that was very concerning to my husband and we had to pay $35 to dispose of all the packaging. Shipping was free so I guess we paid for shipping
These are the comments from my most recent order of 4 chairs to J.C.. I was down visiting them and they were beautiful!!
I think fair to say pain in the butt removing the foam haha but nice that they come not smashed!
More so that getting rid of packaging like that is impossible. Can’t recycle because of the foam.
Maybe they can spray it inside of a bag? 🤣
And maybe that the chairs are gorgeous and perfect!